منابع مشابه
Local Expertise at an Emergency Call Centre
Some important research has been undertaken in recent years on knowledge management within the CSCW community, drawing attention to the inherently social properties of knowledge and how it is shared. Much of this work has demonstrated the complex and sophisticated needs of so-called knowledge workers, and the requirement for better understandings of knowledge sharing processes. The example we p...
متن کاملWhy and when citizens call for emergency help: an observational study of 211,193 medical emergency calls.
BACKGROUND A medical emergency call is citizens' access to pre-hospital emergency care and ambulance services. Emergency medical dispatchers are gatekeepers to provision of pre-hospital resources and possibly hospital admissions. We explored causes for access, emergency priority levels, and temporal variation within seasons, weekdays, and time of day for emergency calls to the emergency medical...
متن کاملForecasting Emergency Medical Service Call Arrival Rates
We introduce a new method for forecasting emergency call arrival rates that combines integer-valued time series models with a dynamic latent factor structure. Covariate information is captured via simple constraints on the factor loadings. We directly model the count-valued arrivals per hour, rather than using an artificial assumption of normality. This is crucial for the emergency medical serv...
متن کاملWeekly simulation for an on call helicopter emergency medical crew: feasible or impossible?
Methods HEMS crews (doctor, HEMS crew member and pilot) were given the opportunity to do in-situ simulation during on call hours once a week. A simple mannequin and training equipment similar to equipment used in daily practice in the service were used. All training took place locally, either indoors or outdoors near the base. A single facilitator conducted all training during daytime.Scenarios...
متن کاملCommunity falls prevention for people who call an emergency ambulance after a fall: randomised controlled trial
OBJECTIVE To evaluate whether a service to prevent falls in the community would help reduce the rate of falls in older people who call an emergency ambulance when they fall but are not taken to hospital. DESIGN Randomised controlled trial. SETTING Community covered by four primary care trusts, England. PARTICIPANTS 204 adults aged more than 60 living at home or in residential care who had...
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ژورنال
عنوان ژورنال: Revista de Lenguas Modernas
سال: 2020
ISSN: 2215-5643,1659-1933
DOI: 10.15517/rlm.v0i33.40635